Refund & Cancellation Policy

Cancel from “Manage subscription” in your account menu (top right) or by emailing hola@theprintguy.app. Cancelling stops renewals: you are not charged again.

You keep your paid plan until the end of the period you already paid for; then your account moves to the Free plan.

If you ask for a refund within 7 days of your first payment (monthly or yearly), we refund 100%, no questions asked. When we refund, we cancel the subscription and your account returns to the Free plan.

After 7 days, and for renewals, we do not give partial or prorated refunds for unused time. You can cancel at any time so you are not charged again.

Email hola@theprintguy.app from your account email with the subject “Refund”. We process it within 2 business days, and the money returns to your original payment method through Stripe in 5 to 10 business days, depending on your bank.

If you see a duplicate charge or one you don't recognize, email us and we will fix and refund it right away.

This policy does not limit any rights you have under the consumer protection laws of your country.