Contact
Questions, a problem with your account or payment, or want a plan for your plant or distribution network? Email us.
We reply within 1 to 2 business days (Monday to Friday).
Account and billing support
Write from the email you signed up with so we can find your account. To cancel or request a refund, see the Refund & Cancellation Policy.
Plants, distributors and brands
For the Plant or Distributors / Brands plans, email us with the subject “Plant” or “Distributor” and tell us how many plants or users you have. See Pricing.